Customer support
Do you have a question? Check the frequently asked questions for answers. You will quickly find the information you need there.
Important information about cancellations!
Have you booked a parking space at P1, P2, P10 or P Dome (municipality of Amsterdam)?
➡ You must cancel yourself via your account, no later than the day before the event via laptop/tablet.
➡ We do not process cancellations via e-mail.
➡ Refunds are NOT possible if you send a cancellation by e-mail outside our opening hours.
➡ You must cancel yourself via your account, no later than the day before the event via laptop/tablet.
➡ We do not process cancellations via e-mail.
➡ Refunds are NOT possible if you send a cancellation by e-mail outside our opening hours.
Did not receive your ticket?
➡ Log in to your account and download your ticket.
➡ Also check your spam folder.
➡ Still no ticket? Check the frequently asked questions for more information.
➡ Also check your spam folder.
➡ Still no ticket? Check the frequently asked questions for more information.
Customer service opening hours:
Monday to Thursday: 09:00 – 16:00
Friday: 09:00 – 12:00
We are closed on weekends.
E-mails will be answered within one working day.
E-mail: info@parkerenarenapoort.nl
Phonenumber: +3185 01 60 260
Phonenumber: +3185 01 60 260
We only answer questions regarding parking locations that we provide for. For other questions, please contact the customer service of Johan Cruijff ArenA, AFAS Live or Ziggo Dome.